Free shipping across the UK

Frequently asked questions

Do you offer free shipping?

Yes, we offer free shipping on all orders within the United Kingdom, with no minimum purchase required.

How can I track my order?

Once your order has been dispatched, you can track it via our Tracking Page using your order number and email address.

Please allow a short time for tracking updates to appear after dispatch.

How long do I have to return my order?

You have 30 days after receiving your item to request a return.

For full details, please refer to our Return & Refund Policy.

What payment methods do you accept?

We accept the following payment methods:

Visa
Mastercard
American Express
Apple Pay
Google Pay

For full details, please refer to our Payment Policy.

How can I contact the customer service?

You may reach our customer service team using the details below:

Email: info@thehartleysisters.co.uk

For full details, please refer to our Contact page.

FREE DELIVERY

We offer free shipping incl. Track & Trace in the UK!

30-DAY MONEY-BACK GUARANTEE

Not satisfied? Return any item within 30 days for your money back

CUSTOMER SERVICE

If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.